Frequently Asked Questions
Booking & Appointment 📅
How do I book an appointment?
You can book online through our booking system, right here!
Do you take walk-ins?
We are appointment-only to ensure the best experience for our clients. However, feel free to check our Instagram for last minute appointments!
How do I reschedule or cancel my appointment?
You can reschedule online by clicking the link in your booking email. You can also text us (431-445-4666) to make any changes.
What is your cancellation policy?
Cancellations or reschedules with less than 24 hours’ notice will be charged 50%. No-shows are charged 100%. Fees are charged to your card on file, or we kindly ask that it is paid before your next appointment!
Services & Pricing 💅
What services do you offer?
We specialize in Gel Enhancements (Gel-X, Sculpted Gel, and Structured Gel Overlay), Natural Nail Services, and customized hand-painted nail art.
How do I know what service to book?
Not sure what to book? Start with this question: Do you want to keep your natural nail length or add extensions?
- If you want to enhance your natural nails (or grow them out), book a Structured Gel Overlay or Cuticle Care Manicure.
- If you want to add instant length, choose between Gel-X Extensions or Sculpted Gel Extensions!
Still unsure? Feel free to text us for help!
What is the difference between Gel-X Extensions and Sculpted Gel Extensions?
Gel-X Extensions use pre-formed soft gel tips for a quick, lightweight extensions, perfect for special occasions! Sculpted Gel Extensions are fully customized and sculpted using hard gel to achieve any shape or length!
Do you offer acrylic nails?
No, we specialize in gel services only.
Policies & Payments 💳
What forms of payment do you accept?
We accept credit, debit, and e-transfer. Cash payments are also welcome!
Do you require a deposit?
No, we don’t require deposits for our services, but we do require a card on file for our cancellation policy.
What if I don't have a credit card?
Don’t have a credit card? No problem! Reach out to us, and we’ll help book your appointment.
Do you accept tips?
Absolutely! Tips are never expected but always appreciated. You can tip in cash, or if it’s more convenient, we also accept tips via credit, debit, and e-transfer. All tips go directly to your nail artist.
Nail Aftercare 💖
How do I take care of my nails after my appointment?
For long-lasting nails, apply cuticle oil daily, avoid using your nails as tools, and book regular maintenance appointments. Check out our detailed aftercare guide here!
How often should I rebook?
Our gel services typically last 3-4 weeks, depending on aftercare and natural nail health. If you have shorter nails or tend to pick or bite, we recommend booking every 2-3 weeks at first for the best results!
Do you remove products from other salons?
Yes! We offer safe removal for acrylic, gel extensions, and gel manicures. If you're unsure, feel free to reach out or book our 'Done Elsewhere' service!